PRIVACY STATEMENT

Words Used

  • Your details -> Your personal details
  • Consent -> You have allowed us to use your details in certain ways.

Recent Changes

  • Google analytics section has been expanded.
  • As orionrobots no longer accepts payments, details regarding payments have been removed. We will not collect, hold or expect payment details from you.
  • Email marketing has been removed. We have not used this for around a decade.

WHAT DO WE DO WITH YOUR INFORMATION?

When you use the orionrobots website, we collect details about you, your computer and your browsing activity. We use this information in aggregate to make our website work and to improve it.

This information is used with Google Analytics as the information collector and processor, but we do not share your details with anyone else. We do not collect or expect payment details from you.

In the rare case where someone’s email address, personal name or mailing address is collected, it will be used for the purpose of sending them a product they have ordered. This will not be shared with anyone else or retained once that purpose has been fulfilled.

When you browse our site, we also receive details about your computer browser and operating system. We use this to make our website work on many computers.

How do you get my consent?

When you consent to the use of cookies on the website, you consent to analytics data being used with Google Analytics. If you have been explicitly asked for details for fulfilling an order or for a specific purpose, you have consented to us collecting and using your details for that purpose only.

If we ask for your details for other reasons, like marketing, we will either ask you directly for your consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may remove your consent for us to contact you, or to not collect, use or share your details, at any time, by contacting us at customer.services@orionrobots.co.uk.

Sharing

We may share your personal details if the law says we must or if you break our Terms of Service.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and share your details where needed for them to perform the services they provide to us.

However, some third-party service providers, such as payment gateways and other payment order processors, have their own privacy policies in respect to the detail we must share with them related to your order. We recommend that you read their privacy policies to see how they will handle your details.

Some providers may work in or be based in places with other laws than you or us. If you choose to buy when it involves the services of a third-party, then your details may be subject to the laws of the places where that service provider or its facilities are.

For example, if you are in Canada and a payment gateway in the US is used for your order, then your information used in finishing that order may be subject to sharing under United States laws like the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or app, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links on our site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Disqus

This site uses disqus for comments.

Google analytics

Our site uses Google Analytics to learn about who visits our site and how they use it. This includes Google Signals which provides us data about which devices the website is being viewed on. We use this data to improve our site and make it easier to use. We do not use this data to identify you and do not share it with anyone else.

Where data is collected by Google, it is stored on Google servers in the United States. Google has certified under the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and the improvement of our website and the services we offer.

You may access or delete such data via My Activity and you can also opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

SECURITY

To look after your information, we take reasonable measures and follow industry best practices to make sure it is not lost, misused, accessed, disclosed or altered.

We don’t collect or store credit card details - and do not directly use this form of payment.

COOKIES

We do not directly store cookies, but make use of third parties who do so - see the above third parties section.

By using this site, you agree that you are an adult in your country or state, and if your children use it you have given us consent to allow them to use this site.

CHANGES TO THIS PRIVACY POLICY

We may change this privacy policy at any time, please do not assume it will stay the same. Changes will take effect as soon as they go up on the website. We will make notes on the recent changes at the top of this page. If we are bought by or merged with another company, there may be more changes.

QUESTIONS AND CONTACT INFORMATION

If you would like to: see, change or delete any information we have about you, make a complaint, or simply want to know more contact us at customer.services@orionrobots.co.uk.